❓ Help & FAQ

You can listen to Faithful Radio in several ways:

• Use our web player on the homepage - just click the play button
• Open our popup player for a dedicated listening experience
• Use any media player that supports streaming URLs
• Listen on mobile devices through your browser

If the stream won't play, try these solutions:

• Check your internet connection
• Refresh the page and try again
• Try the popup player as an alternative
• On mobile, tap the play button to interact with the page first
• Check if your browser allows autoplay for audio
• Try a different browser or device

To request songs:

• Create a free account and log in
• Browse our music library from the Artists page
• Click "Request" next to any song you'd like to hear
• Your requests will be queued for our DJs

Creating an account is free and easy:

• Click "Account" in the top navigation
• Select "Create Account"
• Fill in your name, email, and choose a password
• Complete the verification captcha
• Check your email for verification (if required)

To reset your password:

• Go to the login page
• Click "Reset Password"
• Enter your email address
• Check your email for reset instructions
• Follow the link to create a new password

A free account gives access to account features where offered. Some actions require you to sign in, and access can vary by feature.

• 🎵 Submit song requests when signed in
• 📖 Use member Bible-study tools, including notes or progress features where available
• 💬 Take part in community pages subject to their access and moderation rules
• 🔐 Manage your account and profile settings

Faithful Radio provides Bible reading, search, study and devotional pages. Some personal study tools require an account.

• 📖 Read Scripture using the Bible reader
• 🔍 Search Bible text and study material
• 📝 Use available personal notes and study tools when signed in
• 📚 Browse the study pages for the resources currently published

To access the Bible Study Center:

• Create a free account and log in (member-only feature)
• Open Bible Studies from the site navigation
• Browse the resources currently published
• Click any topic to start studying
• Sign in if the page asks for an account to use personal study tools

The study center covers 4 main categories:

To save personal study notes:

• Open any study topic in the Bible Study Center
• Scroll to the "Personal Notes" section
• Type your insights, reflections, or questions
• Click "Save Note" to store it
• Your notes are private and accessible anytime you return to that topic
• Update or delete notes whenever needed

The Daily Devotional provides:

• 📖 Read the devotional available on the page
• 📜 Reflect on the Scripture and encouragement provided
• 📅 Use an archive or calendar link if one is shown on the page

The Verse of the Day feature:

• 📖 Shows the verse available for the current day
• 📚 Use any context, sharing or archive features displayed on the page

The Events and Schedule pages show information published by the station. Listings can change, so check the page for current details.

• 📅 Open Events or Schedule from the navigation menu
• ℹ️ Follow the dates and details shown on each listing
• ☎️ Contact the station if a listing needs clarification

To participate in our community forum:

• Create an account and log in
• Visit the Community Forum from the navigation menu
• Browse existing categories and discussions
• Click "Create New Discussion" to start a topic
• Reply to existing posts to join conversations
• Be respectful and follow Christian values in all interactions

To submit a prayer request:

• Go to the Prayer Requests page
• Click "Submit Prayer Request"
• Follow the instructions and privacy choices shown on the page
• Share only details you are comfortable making available under that page's privacy settings
• Submission and publication may depend on the page's review process

Our community guidelines:

• Maintain Christian values and respectful communication
• No profanity, inappropriate content, or offensive material
• Stay on topic and contribute meaningfully to discussions
• Respect different denominations and theological perspectives
• No spam, commercial promotion, or unrelated links
• Report inappropriate content to moderators

To share your testimony:

• Open the Testimonies page
• Follow the submission and privacy instructions shown there
• Share only information you are comfortable making available

Yes! Praying for others is encouraged:

• Browse all prayer requests on the Prayer page
• Use the prayer interaction controls shown on the page, if available
• Respect the privacy choices attached to each request

Browse the artist and song information published on the site:

• 🎤 Visit the Artists page
• 🔍 Use search where it is available
• 🎵 Open an artist page to see the information and tracks listed there

The station plays Christian music, including worship, gospel and other styles. The selection changes over time.

• 🎵 Check the Artists and Now Playing pages for current listings

To send a request:

• 🎵 Sign in and use the song-request controls when available
• 📝 Follow the instructions shown with the request form
• 📻 A request is not a guarantee of airplay or a particular play time

The current track may be shown in the homepage player and on the Now Playing page.

• 🎵 Check the homepage player or open Now Playing
• ℹ️ Track details may be unavailable or delayed if the stream metadata is unavailable

If the site is slow, try:

• Refresh the page (Ctrl+F5 or Cmd+Shift+R)
• Clear your browser cache and cookies
• Check your internet connection speed
• Try a different browser or device
• Disable browser extensions temporarily
• Contact us if the issue persists

Currently, we don't have a dedicated mobile app, but:

• Faithful Radio is available through a mobile web browser
• Some features or controls may vary by device and browser
• You may be able to add the website to your device's home screen

Some actions require an account or other approval. Each page explains its access requirements.

• 🔐 Sign in where a page asks for an account
• 🛡️ Some community actions are subject to moderation, invitations or launch restrictions
• 📧 Contact support if an expected feature remains unavailable

Listening to the live radio stream is free. Optional services, listings or other offerings may have separate terms or charges; check their pages before using them.

• 🎧 No payment is required to listen to the live stream
• 💝 Donations are optional and are not a purchase or charitable tax receipt

To report bugs or issues:

• 📧 Use the Contact Us page to describe the issue
• 📝 Include details: what happened, when, which page/feature
• 💻 Mention your browser and device type
• 📸 Screenshots are helpful if possible
• ⚡ We prioritize fixing issues affecting user experience
• 🙏 Thank you for helping us improve!

The Salvation page helps you:

• ✝️ Understand the Gospel message clearly
• 📖 Learn about salvation through Jesus Christ
• 🙏 Find the prayer of salvation
• 📚 Read scripture about God's plan for redemption
• 💬 Connect with someone to discuss faith questions
• 🎯 Take the next steps in your spiritual journey

Yes! We encourage sharing:

• 🔗 Share public page links from your browser
• 📱 Use a page's share controls if they are provided
• 🔒 Do not share private account or community information

Email updates are not available for every feature. Use a subscription option only when it is explicitly shown on that page; delivery and availability are not guaranteed.

• 📧 Check the page for the exact opt-in and unsubscribe instructions
• ☎️ Contact the station if you need help with a message you received

The installable app opens the Faithful Radio website in an app-style window. You can browse the same pages and sign in for features available to your account, including live listening, artists, Bible resources, prayer and community pages.

• 🔐 Sign-in, role and page-access requirements are the same as on the website
• 📶 An internet connection is needed; offline listening is not currently available
• 💬 Adult ministry chat remains closed until its launch safeguards are approved

Public station statistics and live listener information may be shown on the site. Values can change and depend on the availability of station data.

• 📊 Check the homepage and Station Statistics page for the figures currently published
• 🔐 Personal progress, where available, is shown only in the relevant signed-in feature

You can support our ministry by:

• 💝 Making a financial donation
• 📢 Sharing our station with friends and family
• 📱 Following us on social media
• ⭐ Leaving positive reviews and testimonies
• 🙏 Praying for our ministry and staff
• 💬 Engaging with our community features
• 🎵 Requesting songs and participating actively
• ✉️ Providing feedback to help us improve